HAMDAN, Iskandar Zul Putera; OTHMAN, Muhaini. Predicting Customer Loyalty Using Machine Learning for Hotel Industry. Journal of Soft Computing and Data Mining, [S. l.], v. 3, n. 2, p. 31–42, 2022. Disponível em: https://journal.uthm.edu.my/index.php/jscdm/article/view/12798. Acesso em: 13 aug. 2026.