Mihardjo, Leonardus, Elidjen, Firdaus Alamsjah, and Sasmoko. 2020. “Developing Vocational Training: Lesson Learnt from Building Business Model Innovation Through Customer Experience and Distinctive Organizational Capability”. Journal of Technical Education and Training 12 (1). https://journal.uthm.edu.my/index.php/JTET/article/view/4005.